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Hospitality Trainer

Improve Your People And Your Profit With In-Service Hospitality and Casino Training That Delivers ROI

  • HOSPITALITY AND CASINO LEARNERSHIPS
    • HOSPITALITY LEARNERSHIPS
    • CASINO LEARNERSHIPS
  • Skills PROGRAMS
  • Financials
  • The Team
  • BLOG
  • Contact

Main Content

HOSPITALITY LEARNERSHIPS | CASINO LEARNERSHIPS | SKILLS PROGRAMS

Improve Your People And Your Profit
With In-Service Hospitality and Casino Training That Delivers ROI

EXPLORE SOLUTIONS MEET THE FOUNDER

CATHSSETA Accredited & Experienced

Hospitality Trainer creates in-service hospitality and casino training and development solutions for your staff and management teams.

Casino Learnerships

Gaming Operations

Gaming Supervision


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HOSPITALITY LEARNERSHIPS

Food and Beverage Services

Accommodation Services

Professional Cookery

Hotel Reception

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FINANCIAL BENEFITS

Tax Implications

SETA Subsidies

Levies and Scorecards

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Meet The Founder

MARK HIBBERD

Experienced

39+ YEARS

With a high performance career in Hotel Management Mark uses his 39+ years of experience in General Management, Food & Beverage and Operations to improve our country's hospitality service standards.

Accredited

SETA CERTIFIED

Mark is an Accredited Skills Development Provider with CATHSSETA - offering training, assessing as well as hospitality and casino learnerships. Qualified to deliver high-quality classroom workshops and on-site, practical training as well as audits and recommendations.

Reputable

Prestigious Hotel Groups

He has worked at prestigious hotel groups as Southern Sun, Holiday Inn and Sun International, The Birchwood Hotel and Conference Centre as well as exclusive guesthouse, The Courthouse in Sandhurst.

OUR CONCIERGE

Thoughts from our founder

Customer Service and the Opportunity WE have to truly WOW

Exceptional Staff and Exceptional Profit: A Holy Grail?

Customer Centricity: Is This The Forgotten Fundamental?

GALLERY

TESTIMONIALS

Testimonial: Maurice Strijp – Client

Testimonial: Maurice Strijp – Client

Director, Birchwood Hotel and Conference Centre

Thank you Mark! Well done on the progress you are making. Not only with this group but with learnerships in general. I have copied in all board members to bring this to their attention too. You and the team are doing an incredible job by inspiring young people and giving them a foundation for a career in the hospitality industry. I often get told how grateful they are for this opportunity given to them. We are very much aware that balancing the pressures of the operation and still making the deadlines for the learnership program is not easy and can only be done with a lot of passion, planning, flexibility and dedication. You guys are giving exactly that. Just want to make sure that you know it doesn’t go unnoticed. Well done and thank you!
Testimonial: Olivia M. – Learner

Testimonial: Olivia M. – Learner

Learner, Birchwood Hotel and Conference Centre

Where do I begin to thank you for all you have done for me🥲I am sitting here reminiscing about the moment I walked into that panel and received your text right afterwards saying 'you got the job'. Mr Mark you believed in me, you were there when I lost important people in my life supported me financially when I had nothing. You remain my biggest inspiration and I will never forget all you have done for me. I cannot believe my learnership journey at the Birchwood is coming to an end! I will never forget you and may God bless you and your beautiful heart❤️❤️❤️❤️

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